Pronion Fintech Pvt Ltd (hereinafter referred to as “Protip”), a company incorporated under the Companies Act, 2013, with its registered office at WeWork Latitude, 9th floor, RMZ Latitude Commercial, Bellary Road, Hebbal, Near Godrej Apt, Bangalore, Karnataka 560024, India, is dedicated to providing transparent and user-centric financial services. This Refund Policy outlines our approach to refunds and related processes.
At Protip, we do not levy any fees for the use of our services. Our platform facilitates direct investments with Asset Management Companies (AMCs), and Protip neither processes nor retains any user funds. Consequently, there are no transactions eligible for refunds directly from Protip.
Investments are managed solely by the respective AMCs, and Protip acts only as an intermediary platform.
No payments are collected or held by Protip, ensuring no refund scenarios arise from our end.
Should you have any concerns or questions regarding your investments, we advise contacting the respective Asset Management Company (AMC) directly, as they manage your funds. For additional support or guidance, Protip is here to assist you—please reach out to us at support@protip.in.
Protip is committed to maintaining clarity and trust in all our operations. This Refund Policy reflects our business model, where no direct financial transactions occur between Protip and its users, ensuring a seamless and hassle-free experience.